Monitoring Dashboard

  • Category: Enterprise
  • Client: STC, KSA
  • Duration: October 2020 - December 2020 (3 Months)
  • Role: Development Lead
  • Stack: .NET Core, Angular
  • Summary:

    Led the development of a Monitoring Dashboard system for STC, KSA, aimed at enhancing the monitoring process and automating it to proactively detect issues, thereby increasing customer satisfaction.
    The system includes features to ensure business continuity, disaster recovery, and improve daily tasks agility by automating recurring activities and implementing active monitoring.

Project Details

As the Development Lead for the Monitoring Dashboard project, I oversaw the development efforts to create a robust system tailored to STC's monitoring and automation needs.

Key aspects of the project include:

  • Proactive Issue Detection: Implemented mechanisms to proactively detect issues and anomalies in the monitored systems, enabling rapid response and issue resolution to improve customer satisfaction.
  • Automation: Developed automation solutions to streamline recurring daily activities, reducing manual intervention, minimizing human error, and increasing operational efficiency.
  • Business Continuity: Designed measures to ensure business continuity and disaster recovery, safeguarding critical systems and data against unforeseen disruptions and minimizing downtime.
  • Active Monitoring: Implemented active monitoring capabilities to continuously monitor system health and performance metrics, enabling preemptive actions to prevent service degradation or outages.
  • Customizable Dashboard: Designed a customizable dashboard interface to provide real-time visibility into key performance indicators and system metrics, empowering stakeholders to make informed decisions and take timely actions.
  • Integration: Integrated with existing monitoring tools, systems, and data sources to consolidate monitoring data and provide a unified view of the IT infrastructure, applications, and services.

    • The Monitoring Dashboard project represents a collaborative effort to enhance operational efficiency, improve service quality, and ensure customer satisfaction for STC, KSA.
    By leveraging automation and proactive monitoring, the system enables STC to maintain high service availability, respond swiftly to issues, and deliver a seamless customer experience.